Customer reviews

Sally Kelly

This was my 1st stay at Grand Canal Hotel & I was more than satisfied...From start to finish this hotel proved to be a gem.. The staff were polite, helpful, welcoming & very efficient.. The room was large, bright spotlessly clean & with crisp white immaculate bedding.. Bathroom was pristine ...large head shower...non stop supply of hot water.....soft white good quality towels & excellent toiletries... Breakfast served to my room was simple ....as I requested & was delivered on time. My evening meal was simply DELISH...A beautiful Bob salad with chunky homemade chips & a really nice quality wine.. I wish to single out Tanja in the Bar ....so pleasant & welcoming & helpful ....a delightful Croation girl.... Also Receptionist Danuta was most helpful & courteous.. Add to all this the free underground private car park & this is the ideal city centre hotel for a quick stopover.. I will DEFINITELY return in the near future... The sanitising & social distancing standards were A1....a credit to the Staff & Management...

• Hotel response

  Dear Ms Kelly, Thank you for taking the time to review our hotel. I am delighted that you enjoyed your stay with us. It is lovely to read your comments about the cleanliness/ food and service within the hotel. Our team, like everyone are working under difficult circumstances but it is good to know that they are appreciated. I will make sure that Danuta and Tanja are aware that they were mentioned in particular. I look forward to welcoming you back to stay with us in the future and hope that your second stay will be equally satisfying. Kind Regards Donna Curry Hotel Manager

Hotel guest

Lovely rooms and lovely staff. I was very pleasantly surprised at the availability of plant based milks for coffees in the coffee shop in the foyer, which in itself I thought was a great alternative to formal dining for breakfast, which business travellers may not have time for.

Marian Deasy

Yes the girls who served breakfast were brillant so friendly also the girl at recption the nicest staff in any hotel we have been to

Hotel guest

we had a lovely weekend at the Grand Canal Hotel. The staff were all very friendly. The Hotel facilities are excellent. I would recommend.

Hotel guest

My stay was extremely comfortable and relaxing was staying for work and the staff made everything so relaxing during these times

• Hotel response

  Dear Mr McInerney, Thank you for your kind words. I am delighted that you found your stay to be relaxing and hope that you will be back to visit us again. Kind Regards Donna Curry