Customer reviews

CAROLINE HESSION

14-Sep-2021

Customer rating:

Very happy with our stay in Grand Canal Hotel. The breakfast was cooked to perfection and v high quality. We had dinner in Gasworks both evenings, delicious food!
- Hotel response
  
  Dear Caroline, Thank you for your outstanding review. It is a pleasure to know you had a great time with us and you enjoyed our delicious food. We look forward to seeing you again soon. Kind regards, Natalia Romeo Front Office Manager
Mr Paul Dennett

8-Sep-2021

Customer rating:

Excellent hotel, would recommend. also Great food. and car parking is very secure.
- Hotel response
  
  Dear Paul, Thank you for the lovely comments regarding your recent stay with us. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your stay. On behalf of our entire team, we can't wait to welcome you back. Kind regards, Natalia Romeo Front Office Manager
Hotel guest

7-Sep-2021

Customer rating:

The hotel was very nice with comfortable rooms and nice outdoor spaces. The only improvement I would suggest would be to install new shower systems as I found it a bit tricky to get the shower function to work on the bath which was a little disappointing.
- Hotel response
  
  Dear Aisling, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed our comfortable rooms and nice outdoor spaces. I am sorry to hear your shower was a bit tricky to work and I appreciate your suggestion. We are currently working on refurbishing our bathrooms, so hopefully will have them all upgraded shortly. Please contact us if you are staying with us in the future, and we will be delighted to allocate a room with a new bathroom. We hope you make it back to us soon! Kind regards, Natalia Romeo Front Office Manager
Hotel guest

7-Sep-2021

Customer rating:

Excellent location, friendly staff and good food. Perfect place to stay for events in the Aviva stadium.
- Hotel response
  
  Dear Ciaran, Thank you so much for your review of our hotel. I am pleased to hear you liked our location,friendly staff and our tasty food. We look forward to the opportunity of welcoming you back. Kind regards, Natalia Romeo Front Office Manager
Hotel guest

6-Sep-2021

Customer rating:

Overall a lovely night stay. Upgraded room was perfect. Small issue with room service but other than that it was great.
- Hotel response
  
  Dear Lorna, Thank you so much for your review of our hotel. I am delighted that overall you enjoyed your stay and your complimentary upgrade to a Deluxe Room. I am sorry that there was a small issue with your room service, but I am glad we were able to sort it out. We hope we can welcome you back soon. Kind regards, Natalia Romeo Front Office Manager