Guest Reviews

Really lovely hotel, friendly staff and great ambience. Room was equipped with Lavazza coffee machine. Excellent location.

Very accommodating and helpful.

Staff was extremely helpful prior to our arrival in regards to questions. Upon our arrival, Sebastian was very helpful with storing our luggage until check in time and getting us a cab for excursion before check in. He also helped me with the free now app so we could get back! Accommodations, food and bar area were great.

The room was quite comfortable, wonderful bed and pillows, wonderful shower. The staff was quiet professional, helpful, and friendly. The food was good, the lounge was comfortable.

We have stayed here before and will return again. Very clean; great staff and great breakfast.

We really enjoyed our stay at Grand Canal Hotel - had a wonderful spacious room with a little balcony. Staff was pleasant and attentive. Only complaint was the pillows which were not very comfortable. The Waterbank restaurant was also excellent. Absolutely recommend!

A nice hotel in a good location.

We had a thoroughly enjoyable stay, the room was great, proximity to the theatre was fantastic and we enjoyed a delicious meal.

Excellent staff, service and nice rooms!

Friendly staff, clean and easy to navigate.

Spacious and comfortable rooms. Well run hotel. Friendly and knowledgeable staff. Highly recommend the Grand Canal Hotel.

Very clean room and facilities. Employees were helpful. The breakfast shop was convenient for an in and out breakfast. Price was reasonable for the area. Convenient to several very good restaurants. Check in and out was seamless. Good communications from hotel prior to stay. We would stay here again.

Wonderfully patient and helpful staff.

The hotel was in a fantastic location and the rooms were clean, modern and well maintained. Staff on check-in were courteous and friendly. I have rebooked for July due to the excellent experience.

Welcoming staff, free parking, comfortable room and an excellent breakfast.

The room was perfect, very comfortable, spacious with everything we needed. Appreciated the coffee machine and the ability to open the window! We also had great service and cocktails in the bar.

We loved out stay in this hotel. All of the staff we encountered were really friendly and helpful, from emailing them to organise a birthday celebration for our friend to checking in and out. The rooms are lovely, having a walk in shower was a pleasant surprise! And the complimentary parking was a, really bonus. We'll definitely stay in this hotel again.

Thé hotel is great but the staff is really exceptional. From the first to last contact every member facilitate my stay in every single departments. You are close to main attractions and the neighborhood was peaceful and quiet.

VERY NICE ROOMS, GOOD PRICE, EXCEPTIONAL FRIENDLY STAFF AT THE EXPRESS CAFE

First time staying here. Really impressed with this hotel. Lovely quiet and comfortable room. Staff at reception and in bar were excellent. Looking forward to our next stay.