Customer reviews

Hotel guest

Staff very polite and friendly. Room very clean and exactly as described. Hotel was in a great location with easy access to places of interest. Would definitely recommend hotel and stay here again

Hotel guest

Great location, clean,friendly staff.

Hotel guest

too expensive for next trip but great clean place and good location. Nice staff. Nice Bar and restaurant as well.

Hotel guest

Fabulous experience. We loved it, especially my sister who has special needs loved her breakfast. Lovely room and ensuite, plus water provided in the room. I would highly recommend this hotel and the friendly staff who were very helpful

• Hotel response

  Dear Guest, Thank you for sharing your experience. We are truly delighted to hear that our team managed to meet and exceed your expectations during your recent stay with us. We look forward to welcoming you back to the Grand Canal Hotel in the near future. Kind Regards, Charlie Bowdler, Marketing Executive.

Hotel guest

Staff were friendly, welcoming and helpful. Facilities were adequate and to a high standard without feeling pretentious. Food was lovely. We only stayed one night so didn't get to try the gym or as much food as I would have liked but would definitely stay again!

• Hotel response

  Dear Guest, Thank you for taking the time to share your experience. We are delighted that you have enjoyed your recent stay and take heart from the positive compliments you have expressed regarding the service levels and dining facilities. We look forward to an opportunity to welcome you back to the Grand Canal Hotel in the near future. Kind Regards, Charlie Bowdler, Marketing Executive