Customer reviews

Hotel guest

11-Mar-2020

Customer rating:

Hotel was spotless, staff we’re brilliant and food was amazing! If booking make sure to book direct with the hotel it includes parking and breakfast if you need those it makes a good saving, I would stay at this hotel again but I did find it far enough from the city centre , taxis were €10 go get to centre which wasn’t too bad and if going to 3 arena for concert this hotel is only 10/15 mins away walking
- Hotel response
  
  Dear Ms Burnett, Thank you for your feedback. We are delighted to hear that our location was to your liking and that you found it convenient to get to your concert in the 3 Arena, we hope your enjoyed the show. We are also very pleased to hear that you found the staff to be brilliant and you enjoyed the food. We hope to welcome you back to the Grand Canal Hotel in the future. Kind Regards, Grand Canal Hotel
Christina Mcaleavy

10-Mar-2020

Customer rating:

Stayed at the weekend for a concert in 3arena, hotel staff were very helpful and polite, we got a complimentary free upgrade as someone in our group was celebrating a birthday.. hotel rooms were spotless... would definitely stay again
- Hotel response
  
  Dear Ms Mcaleavy, Thank you for your feedback. We are delighted to hear that you were so happy with the service provided by our staff, and that you were comfortable in your upgraded room. We are also very pleased to hear that you found the hotel to be spotless and we hope you had a wonderful time at your concert in the 3 Arena. We look forward to welcoming you back to the Grand Canal Hotel in the future. Kind Regards, Grand Canal Hotel
justin smyth

5-Mar-2020

Customer rating:

I stayed at the Grand Canal Hotel at the end of February for one night, from the moment that I pulled up to the hotel in the car I was very impressed. Its on a good site near the docks area of Dublin and as its on a man road its very easy to drive to. The interior is very modern and the room was spacious and had everything in it that I needed for my stay. The colleagues working in the hotel were always available and very friendly, every question that I was asked was replied too in a friendly manner and nothing seemed to be too much of an effort for them. Its safe to say that I was very impressed with this hotel and I will be back for a longer stay next time.
- Hotel response
  
  Dear Mr Smyth, Thank you for your feedback. We are delighted to hear that you were so impressed with the hotel, and that we were able to provide anything that you needed. We are also very pleased to hear that you were so happy with our staff, and how they were able to accomodate you. Thank you very much for taking the time to review the hotel, and we look forward to welcoming you back in the future. Kind Regards, Grand Canal Hotel
Noel Williams

3-Mar-2020

Customer rating:

Such a clean and friendly hotel, well situated in the city. Waking up to an amazing view of the Aviva stadium would make you proud to be Irish. The gasworks bar also has top class food and drinks. My partner and I will be back!
- Hotel response
  
  Dear Mr Williams, Thank you for your feedback. We are delighted to hear that our location was to your liking, and that you enjoyed the view of the Aviva Stadium very much. We are also very please to hear that you enjoyed the food and drink available from our adjoining pub the Gasworks Bar. We look forward to welcoming you back to the Grand Canal Hotel in the future. Kind Regards, Rachel Reilly Marketing Executive
Hotel guest

25-Feb-2020

Customer rating:

Before going to Dublin I researched many hotels including the big brand hotels that we hear about all the time; but after reading reviews, looking at pictures and dinner menus etc, I chose Grand Canal. I have to say I was not disappointed. This hotel is not only stunning, extremely clean and modern, but the staff are all amazing. We were greeted by each staff member we came accross with the friendliest smiles, they were so helpful and pleasant. Our room was stunning, spacious, and the hotel went above and beyond for it being our anniversary. We had intended on exploring restaurants around dublin but after having one dinner here we ended up dining there all weekend. This hotel is a hidden gem. And I couldn’t say one bad thing about it. Not to mention the unbelievable price I paid booking directly with the hotel compared to every other Dublin hotel- amazing. I will be back
- Hotel response
  
  Dear Ms McGuigan, Thank you so much for your lovely feedback. We are delighted to hear that you had such a lovely anniversary, and that you enjoyed every aspect of the hotel. We are absolutely thrilled to hear how much you enjoyed the food and that you were so comfortable in your room. We look forward to welcoming you back to the hotel in the near future, and in the meantime, we really appreciate your feedback on your stay with us. Kind Regards, Rachel Reilly Marketing Executive