Customer Reviews

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Customer Reviews

What our guests say

"Excellent"

Great location for matches. Nice staff and very helpful.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Brendan Bowman
14-Sep-2023

"Excellent"

"Very good"

This hotel probably has the best quality-to-price ratio I've ever experienced. The rooms are spacious, the location is good, and the neighborhood is pleasant. The staff is excellent. We spent five nights here for our holiday and thoroughly enjoyed our stay. The only things I missed were a refrigerator (perhaps as an option) and maybe a microwave for those who prefer to prepare their own meals. Nevertheless, I would rate our experience as 8.5/10.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Alejandro Trelis
12-Sep-2023

"Very good"

"Excellent"

We stayed here twice, before and after our Vagabond tour and it worked out great! Nice hotel, comfortable beds, great hot shower and a few different options for food- the cafe in lobby where you can get simple breakfast or order a hot breakfast, the hotel restaurant and the pub attached to the hotel. I highly recommend it.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
30-Aug-2023

"Excellent"

"Excellent"

Great hotel and service from everyone!

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
30-Aug-2023

"Excellent"

"Excellent"

Grand Canal Hotel was excellent , we had the pleasure of staying pre tour & post tour and found the services and especially the staff to be outstanding . The staff were extremely friendly , helpful & most professional . They went out of their way to assist us , especially as we arrived very tired & stressed after a 28hr flight , offering us an early checkin . When we left the hotel for a tour they offered an great bag storage option , and while away I realised I had left a coat in my room - they found the coat & held it for me . Nothing was too much trouble & we were so grateful for their kindness & caring service . Of note also was the outstanding breakfast service - the food choices were vast and the quality was excellent , staff were so efficient & friendly . Overall this is a delightful hotel that offers a quality stay and we truly wish we had stayed longer , a really top hotel where staff should be commended . Thank you & we do hope that one day we can visit again .

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Donna McLaren
29-Aug-2023

"Excellent"

"Excellent"

Hôtel excentré du centre ville mais du coup très calme. Chambres spacieuses et très confortable, salle de bain moderne très agréable, literie de qualité et personnels aux petits soin. Je recommande cet hôtel lors de votre voyage a Dublin.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Wendy LAMBILLON
28-Aug-2023

"Excellent"

"Excellent"

We had a lovely stay. The professionalism of the staff and standard of cleanliness was exceptional. Great location, lovely walk into Grafton street. A lovely selection of food at breakfast and very tasty bar food.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
22-Aug-2023

"Excellent"

"Excellent"

Very nice hotel with friendly staff

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
5-Jul-2023

"Excellent"

"Very good"

Everything was perfect - the hotel is lovely and the staff are very tuned in, helpful and pleasant. Only negative is the inability to regulate the bedroom temperature.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
JOHN MYERS
4-Jul-2023

"Very good"

"Excellent"

Great location, and very kind and efficient stafff. Thank you!

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Rebecca Johnson Green
4-Jul-2023

"Excellent"

"Excellent"

Hotel was fab. Spotless and staff were all friendly and helpful. Breakfast next morning was delicious.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
3-Jul-2023

"Excellent"

"Excellent"

Room was beautiful, on the top floor with a large balcony. Very comfortable bed and furniture. Breakfast was amazing, great selection of items to choose from, all presented lovely.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
3-Jul-2023

"Excellent"

"Excellent"

Really enjoyed our overnight stay, staff were lovely, room was great. Food was so good and the variety at breakfast was perfect. I will definitely return.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
30-Jun-2023

"Excellent"

"Very good"

Staff are a credit. Very helpful & welcoming. Room very comfortable but I would like a kettle instead of coffee machine

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
22-Jun-2023

"Very good"

"Very good"

Enjoyable place to relax with friends. Only issue was diesel fumes from car idling in front of my room at 6:am.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
21-Jun-2023

"Very good"

"Excellent"

Very efficient, polite staff. Location perfect for Bord Gais Theatre.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
17-Jun-2023

"Excellent"

"Excellent"

I had an excellent stay June 10-15, 2023. Service by reception, dining, and housekeeping was prompt and attentive. Easy online reservation. I appreciated the Manager’s personal attention to security issue with my door. Breakfast buffet had an ample and delicious assortment of food and drink. Great location with twenty minute walk to Dublin City center. I would definitely stay there again! One of the best places at moderate rates in my forty years of world travel!

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Judith Henderson
17-Jun-2023

"Excellent"

"Excellent"

Sadly this was just an overnight stay, the hotel is very comfortable, good size room, good bed, quiet, air conditioned. Great breakfast and very helpful and efficient staff, will happily use again.

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
10-Jun-2023

"Excellent"

"Excellent"

Finally, the lux that I have been looking for with the robe, slippers, and the pleasures of that extra toothbrush, razor w/ cream, refrig with cold water, and more!!! There is an Ice machine.... something minor in some eyes, but what a great surprise to enjoy my scotch with! Breakfast was great, loved the safety of the elevator and the amazing balcony!! It was a pleasure knowing I was coming back at the tail of or travel experience!

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
9-Jun-2023

"Excellent"

"Excellent"

Lovely place, friendly and helpful staff—all and all a super experience!

Hotel response

Thank you taking the time to review our hotel and for your kind words. I am glad you enjoyed your recent stay and hope that you will be back to stay with us again soon. Kind Regards Donna Curry
Hotel guest
8-Jun-2023

"Excellent"

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