Customer reviews

Hotel guest

25-Jul-2020

Customer rating:

The most friendly and helpful staff I ever met in an Irish hotel
- Hotel response
  
  Dear Aileen, Thank you for your lovely comments about your stay at our hotel. I am delighted that you found the staff friendly and helpful, I will certainly pass them on. I very much hope that you will be back to stay with us again in the future. Kind Regards Donna Curry General Manager
Hotel guest

15-Jul-2020

Customer rating:

Excellent service with friendly, helpful staff. Great location by the canal and a short walk to town.
- Hotel response
  
  Dear Elaine, Thank you for your lovely comments about the staff and service. I am glad you enjoyed you stay. Kind Regards Donna Curry
Hotel guest

11-Mar-2020

Customer rating:

Hotel was spotless, staff we’re brilliant and food was amazing! If booking make sure to book direct with the hotel it includes parking and breakfast if you need those it makes a good saving, I would stay at this hotel again but I did find it far enough from the city centre , taxis were €10 go get to centre which wasn’t too bad and if going to 3 arena for concert this hotel is only 10/15 mins away walking
- Hotel response
  
  Dear Ms Burnett, Thank you for your feedback. We are delighted to hear that our location was to your liking and that you found it convenient to get to your concert in the 3 Arena, we hope your enjoyed the show. We are also very pleased to hear that you found the staff to be brilliant and you enjoyed the food. We hope to welcome you back to the Grand Canal Hotel in the future. Kind Regards, Grand Canal Hotel
Christina Mcaleavy

10-Mar-2020

Customer rating:

Stayed at the weekend for a concert in 3arena, hotel staff were very helpful and polite, we got a complimentary free upgrade as someone in our group was celebrating a birthday.. hotel rooms were spotless... would definitely stay again
- Hotel response
  
  Dear Ms Mcaleavy, Thank you for your feedback. We are delighted to hear that you were so happy with the service provided by our staff, and that you were comfortable in your upgraded room. We are also very pleased to hear that you found the hotel to be spotless and we hope you had a wonderful time at your concert in the 3 Arena. We look forward to welcoming you back to the Grand Canal Hotel in the future. Kind Regards, Grand Canal Hotel
justin smyth

5-Mar-2020

Customer rating:

I stayed at the Grand Canal Hotel at the end of February for one night, from the moment that I pulled up to the hotel in the car I was very impressed. Its on a good site near the docks area of Dublin and as its on a man road its very easy to drive to. The interior is very modern and the room was spacious and had everything in it that I needed for my stay. The colleagues working in the hotel were always available and very friendly, every question that I was asked was replied too in a friendly manner and nothing seemed to be too much of an effort for them. Its safe to say that I was very impressed with this hotel and I will be back for a longer stay next time.
- Hotel response
  
  Dear Mr Smyth, Thank you for your feedback. We are delighted to hear that you were so impressed with the hotel, and that we were able to provide anything that you needed. We are also very pleased to hear that you were so happy with our staff, and how they were able to accomodate you. Thank you very much for taking the time to review the hotel, and we look forward to welcoming you back in the future. Kind Regards, Grand Canal Hotel